The idea of a new platform for remotely managed equipments sounded awesome, but the team was not fully aware how unprepared they were for such a major venture. The architecture design was immature, and the expectation about the scope was humble.
However, market pressure for the self-contained cloud solution for lubricators in isolated locations such as ocean windmill farms was high. The customer quickly responded when we suggested a design workshop instead of embarking on a full fledged project with an unclear concept.
The team responded superbly, and within a week we had a solid high level plan with a backlog for a prototype. The work could start in a confident way. After the success of the MVP, which was already delivered with Scrum principles, the real project could build on a sustainable foundation.
Almost 2 years later, with continuous integration and deployment already in place in the development stage, a state-of-the-art service went live, and the satisfaction survey resulted 100% happiness, highlighting the value of product-oriented design, agile way of working, and coaching.